Hanna Sillitoe logo
Hanna Sillitoe logo

All articles

Orders

How can I update my shipping address for a current order?

If you need to update the shipping address for an existing order, please contact us as soon as possible with the correct details. For example, when a customer realized they put the wrong address, our response was to update the shipping information ac

What should I do if I have not received my order?

If you haven't received your order and you were expecting it, please get in touch with us so we can look into it. We can track your parcel and investigate the delivery status with the carrier. If there is no update and the delivery timeframe has pass

How do I apply a discount code to my order?

To apply a discount code to your order, proceed to the checkout page. Once there, you will find a designated box to enter your discount code. Make sure to input the correct code before completing the checkout process to receive your discount. If you