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Multi Strain Biotic

Freddies First

Hanna Sillitoe

Hanna Sillitoe - Help Center

We apologise on behalf of the parcel carriers for the delay in your order.

Please rest assured that all parcels are sent out with a tracked service and you can therefore receive live updates. Tracking information is also given on confirmation emails.

If you have further questions, email us at support@hannasillitoe.com or reply below.

My parcel hasn't moved

Welcome to our community - I personally thank you for reaching out. ☺️

I believe that skin conditions come down to underlying health, regardless of what you’re seeing on the surface of the skin. 

My protocol is very much based on internal healing to relieve symptoms on the surface of the skin and, as such, we receive messages from customers with a variety of skin complaints. 

I believe targeting the gut is absolutely key. ❤️

Our multi strain biotic and my books are the best place to start.

https://www.hannasillitoe.com/products/multi-strain-biotic 

https://www.hannasillitoe.com/products/radiant-book 

https://www.hannasillitoe.com/products/skin-healing-expert

My wonderful Customer Service team are always on hand to email you with specific questions. If you need to speak to us, simply email us at support@hannasillitoe.com or click on the button below which says:

No, I need more help

Cat, Amy, Kate or Andy will reply to you within 24 hours during weekdays. 

Hanna x

What does Hanna recommend for skin conditions?

We offer two options when purchasing our Multi Strain Biotic

a one-time purchase
a subscription purchase with 25% discount
By selecting our subscription offer, we discount your products by 25% based on a minimum 3 month delivery. 

Once your third bottle has been delivered you can cancel by logging into your subscription account or emailing our team at support@hannasillitoe.com

How do I cancel my subscription?

Nearly! We ship to most places in the world in North America, South America, Europe (excluding Spain at present) Africa, Asia and Australasia. 

Please note that customs fees for individual countries outside of the UK may apply.

All international orders may be subject to customs clearance at the destination country, which may incur delays outside of our control.

Please refer to our shipping policy for full terms:

https://www.hannasillitoe.com/policies/shipping-policy